WE PROVIDE A FULL SERVICE SOLUTION TO HELP YOU MODERNIZE YOUR VITAL RECORDS DEPARTMENT
Our team provides services to take you through the whole process of implementing and managing your systems from start to finish
Step 1: Consultation
Ourteam of industry experts will work with you to understand your needs and the needs of your jurisdiction. They will discuss options for business efficiencies and will configure the system to meet your needs.
Step 2: Implementation
When you’re ready to implement, our team will manage the implementation process from start to finish.
Modernize and model your workflows into the system
Manage the migration of data into the system
Manage and implement any systems integration with 3rd party software
Manage testing and Go Live process
Step 3: Hosting and Servers
We have a range of hosting solutions to meet your needs:
If you already have IT infrastructure in place, our applications can be hosted on your servers and you will retain full control of backups, support, operating systems and the network.
We can provide very cost-effective high speed servers that sit in your buildings. We will manage the hardware, backups, and disaster recovery, while you retain control of the network and operating system.
We can fully host your application in our own data center and manage the server hardware, networks, operating systems, data backup and disaster recovery planning.
Axiell can also set up and maintain an operating environment in your choice of managed cloud services providers, including Amazon AWS, GovCloud, and Microsoft Azure.
Step 4: Training
To ensure that you and your staff get the most out of your system, we will provide full training.
New user training
Step 5: Support
Once your system is live you will have full support from our team of experts. You speak directly to the people who worked with you throughout the implementation and know your system inside out. Support Services:
Call one of our experts
Log a support case online
Access online documentation
Step 6: Updates & New Implementations
As legislation and technology change, we will work with you to ensure that your systems and processes change to meet current needs.
Ensure your processes meet with current legislation
Ensure your technology stacks are up-to-date
Ensure continued safety and security as technology changes
To find our more about what our full service solution can do for you, contact us